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Steep Right Up™

It's always time for tea!

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F.A.Q.

Frequently Asked Questions

  • What is your return policy?

    Due to the nature of our products, we do not offer returns, refunds or exchanges.  The exception to this is an in-house blending error.  If you are sent the wrong product we will correct the problem. ​

  • What if I'm allergic to an ingredient?

    It is nearly impossible these days to make a product that 100% of the people can use 100% of the time.  There are so many variations in allergies and sensitivities that exist.  All of our products list all of the ingredients in their product descriptions.  Should you be interested in a product that has an ingredient that you are sensitive to, or allergic to, please feel free to contact us.  In many cases we can substitute an ingredient for you depending on which product and which ingredient.  Teas that come to us pre-blended (not blended in-house) cannot be changed.  Please be advised, however, that there may be a minimum purchase for custom formulations.

  • What type of products do you offer?

    We offer a wide selection of teas and tea accessories, herbs and herbal products, spices, gift packages and subscription boxes.  We try to add new items frequently.  And occasionally there may be a bath product or other locally crafted product, available that goes with some of our teas.  These items would be listed in the “Limited Edition” category when they are available.

  • How long will it take to receive my order?

    We strive to get orders shipped out within 48 business hours of receipt of orders.  In the event we are out of stock of a tea or an included ingredient we will notify you immediately with an approximate date of availability.  We do try to keep our website up to date with inventory levels but occasionally something may slip past us.

  • What forms of payment do you accept?

    We currently accept Paypal®, MC, Visa, AmEx, Discover, Checks, Cash, and Money Orders.  Payment in full must be made prior to orders being packed and shipped.  Payments made via check or money order will not be processed until payment has cleared our banking institution.

  • Where are your products made?

    We custom blend many of our teas and herbal tisanes in-house.  However, the ingredients themselves are grown all over the world as most of them are not native to the United States.  We do source from the US when available.  Many of the flavor profiles of various teas and herbs and florals are best when harvested from their native habitat.

  • Can I opt to pick up my order rather than have it shipped?

    Absolutely.  Orders may be picked up at a location in Clayton, Knightdale, or Wendell (we have a few select places where we meet customers for pickup)  Please contact us to make arrangements once you receive notification that your order is ready for pick up.

  • Do you offer quantity discounts?

    Quantity discounts are not available unless noted on the product listing.  We do, however, offer various monthly specials. And many of our products are available at wholesale to valid businesses.  Please contact us for more information if you are looking for wholesale.

  • Do you offer Private Label?

    We are not currently offering private labeling options for our products.  We do, however, offer a limited amount of custom labeling options (co-branding) for businesses, events, and occasions (favors).  For more information please contact us so we can discuss your needs.

  • About Me

    Welcome

    Hello! Welcome to Steep Right Up. Go grab a cup of tea, sit back, and browse our site. Feel free to message us if you have any questions about any of our teas.....or about tea in general. And be sure to connect with us on social media. Thank you for visiting and shopping with us.

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    Contact Us

    tealady@steeprightup.com
    919-562-5440

    Not tea related but wanted to share,,,,,, A new bo Not tea related but wanted to share,,,,,,
A new book that I just had published and wanted to share for those who may be beauty professionals.
    Thank you all for your support through 2022. We ar Thank you all for your support through 2022. We are looking forward to another great year and n 2023 with many new things to come. 

We hope you all have a very blessed Christmas and New Year. 

We will be closed for restocking until January 10th. So we’ll see you all next year. 😊
    I’m here all set up at the COR Museum Sip n Shop I’m here all set up at the COR Museum Sip n Shop. Lots of vendors here tonight. Come see us. 6-9pm. 

#shoplocalbusiness #smallbusiness #womenownedbusiness #shoplocalraleigh #shoplocal #shoplocalfirst #smallbusinesssaturday #looseleafteashop #smallbusinessowner #looseleafteas #CORMuseum #cormuseumsipnshop
    We had an awesome day at the Women Supporting Wome We had an awesome day at the Women Supporting Women event for Small Business Saturday.  #wendellfalls #smallbusiness #smallbusinesssaturday #wendellnc #shoplocalfirst #smallbusinessowner #shoplocal #shoplocalwendellnc #womensupportingwomen #looseleafteashop #shoplocalwendell #wendellwomansclub #shoplocalbusiness #womeninbusiness #womenownedbusiness #shoplocalraleigh
    Come out to the Wendell Woman’s Club today. 10-3 Come out to the Wendell Woman’s Club today. 10-3. Women Supporting Women vendor event. All handmade items.
    We will be participating in this event next weeken We will be participating in this event next weekend. There will be at least 20 local artisans participating. Come out and support your local artisans. 

#shoplocal #shoplocalfirst #shoplocalbusiness #shoplocalraleigh #shoplocalwendellnc #shoplocalwendell #wendellnc #wendellfalls #wendellwomansclub #womensupportingwomen #womeninbusiness #womenownedbusiness #smallbusinesssaturday #smallbusinessowner #smallbusiness #looseleafteas #looseleafteashop
    Drop a pic of your favorite teacup in the comments Drop a pic of your favorite teacup in the comments below!!!!

I’m currently enjoying a cup of our Phenomenal Woman tea in my favorite tea mug from Pumpkin Center Pottery sweetened with honey from Hank E. Panky Farm & Soap Shop

#hankepankyfarmandsoapshop  #pumpkincenterpottery #favoriteteacup #phenomenalwoman #looseleaftea #tealover #teacup #blacktea
    Empow[her] & Phenomenal Woman are two tea blends c Empow[her] & Phenomenal Woman are two tea blends created in response to goimagine.com 's February Theme Challenge which was to Celebrate Women! International Women’s Day (March) is a day celebrating the historical, cultural, and political achievements of women around the globe. 

With this in mind we created both blends using a base of Organic Rwandan Black tea because it is produced by a co-op of 4,500 farmers who primarily employ women.  It has candied flavor notes and walnut which blends so well with the inclusions we selected.  We know women love strawberries, chocolate, and spicy notes of cinnamon and clove.  But we also wanted to add some rose petals.  Empow[her] & Phenomenal Woman labels both incorporate the power color RED and a quote from Maya Angelou (an actress, producer, writer, speaker, and civil rights activist, to name a few of her accomplishments). Be sure to google Maya Angelou for more information on this Empowered, Phenominal Woman!!!

Enjoy your tea…..honor the women in your life…..surround yourself with PHENOMENAL women!!!

both of these blends are now available to order at: www.SteepRightUpNC.com 

#phenomenalwoman #empowerher #womansday #celebratewomen #goimagine #blacktea #rwandanblacktea #chocolatetea #strawberries #rosepetals #fruittea #looseleaftea #handblendedtea #handmade #supportsmallbusiness #supportwomenownedbusiness #womanowned #shoplocal #raleighnc #wendellnc #knightdalenc #claytonnc #tealover
    Journal your tea adventures!!! Are you a tea love Journal your tea adventures!!!

Are you a tea lover?  Do you love trying a variety of teas? Wouldn't it be nice to be able to keep track of what you liked and what you didn't like?

We are now stocking "Taste of Tea Journey"!!! It's a 208 page paperback book that is designed to be used to keep track of the teas you've tried.  Keep record of the teas, the companies they come from, flavor notes, prices, and more.  And there's even a recipe section in the back of the book with a few starter recipes to try along with space to make note of and keep track of any recipes you create. 

Keep track of your favorite teas.  This book is available for purchase at www.SteepRightUp.com 

#teajournal #teaadventures #teajourney #tasteoftea #tealife #tealove #teatime #timefortea #tasteofteajourney #steeprightup #blacktea #greentea #herbaltisane #herbaltea #teablends #tearecipes
    NEW TEA!!!!! I am so excited to introduce this new NEW TEA!!!!! I am so excited to introduce this new tea.....it's called "Creativi-Tea". This new tea has been inspired by PANTONE's color of the year for 2022: Very Peri. 

This one is special for sure.  It is a PURPLE tea (as opposed to black, green, oolong, white, etc). It comes from the same plant just a different varietal.  The leaves have a purplish hue rather than being green.  It has a very delicate flavor.  Less caffeine than green tea but just slightly more than white.  It pairs really well with fruity flavors so would make a great dessert tea. 

You can find this tea at (and read more about it): https://steeprightup.goimagine.com/home-and-living/pantry/creativi-tea/

#purpletea #looseleaftea #veryperi #creativitea #kenyanpurpletea #tealife #fruitytea #teatime #goimagine #goimaginesellers #goimagineshops #goimaginelife #goimaginehandmade #goimaginemaker
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